Privacy Policy

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Privacy Policy

Taurus Building & Joinery

Last updated: 18 December 2025

Taurus Building & Joinery respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

1. Who We Are

Taurus Building & Joinery is the data controller responsible for your personal data (referred to as “we”, “us”, or “our” in this policy).

Contact details:
Taurus Building & Joinery
10 Alma Gardens, Ripon, North Yorkshire, HG4 1NH
Email: info@taurusbuildingjoinery.co.uk
Phone: +44 (0)7590 395263

2. Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, address, email address, telephone number
  • Project Information: details about your property or building/joinery requirements
  • Communication Data: records of emails, phone calls, or other correspondence
  • Technical Data: IP address, browser type, device information, cookies, and website usage data

We only collect personal data that is necessary for our business purposes.

3. How We Collect Your Data

We collect personal data in the following ways:

  • When you contact us by phone, email, website contact form, or in person
  • When you request a quote or engage our services
  • When you browse our website (through cookies and similar technologies)

4. How We Use Your Personal Data

We only use your personal data where the law allows us to do so. The lawful bases we rely on include:

Contract: to respond to enquiries, provide quotes, and carry out building and joinery services

Consent: where you have agreed to receive marketing communications

Legal Obligation: where processing is required by law (e.g. tax or accounting requirements)

Legitimate Interests: to operate and improve our business, manage enquiries, prevent fraud, and ensure website security, provided your rights are not overridden

5. Marketing Communications

  • We will only send you marketing communications if you have given your consent or where permitted by law.
  • You can withdraw your consent at any time by:
  • Clicking the unsubscribe link in our emails, or
  • Contacting us using the details in this policy

6. Sharing Your Personal Data

  • We do not sell your personal data.
  • We may share your data with trusted third parties where necessary, including:
  • IT, website hosting, email, or payment service providers
  • Professional advisers such as accountants or insurers
  • Public authorities or regulators where required by law
  • All third parties are required to keep your data secure and use it only in accordance with data protection law.

7. International Data Transfers

  • We do not routinely transfer your personal data outside the United Kingdom.
  • If any of our service providers process data outside the UK, we ensure appropriate safeguards are in place, such as UK adequacy regulations or approved contractual protections.

8. Data Retention

  • We retain personal data only for as long as necessary for the purposes for which it was collected:
  • Customer and project records: up to 7 years (to meet legal and tax obligations)
  • Unsuccessful enquiries: up to 12 months
  • Marketing data: until you withdraw your consent

9. Data Security

We have appropriate technical and organisational measures in place to protect your personal data from loss, misuse, unauthorised access, or disclosure.

10. Your Data Protection Rights

  • Under UK GDPR, you have the right to:
  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your data (in certain circumstances)
  • Object to or restrict the processing of your data
  • Withdraw consent where consent is the lawful basis
  • Request data portability (a copy of your data in a structured format)
  • To exercise any of these rights, please contact us using the details above.

11. Cookies

  • Our website uses cookies and similar technologies to ensure it functions correctly and to analyse website performance.
  • Where required by law, we will ask for your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings.
  • For more information, please see our Cookie Policy.

12. Complaints

  • If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
  • You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
    🌐 https://www.ico.org.uk

13. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Where changes are significant, we may also notify users directly.