Last updated: 2nd October 2025
Taurus Building & Joinery respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and safeguard your information in line with the UK General Data Protection Regulation (UK GDPR).
- Information We Collect
We may collect and process the following personal data:
Identity Data: name, address, email address, telephone number.
Project Information: details you provide about your property or requirements.
Technical Data: IP address, browser type, cookies, and website usage information.
Communication Data: records of correspondence when you contact us.
- How We Use Your Personal Data
We will only use your personal data where we have a lawful basis under UK GDPR. These include:
Contract: to respond to enquiries, provide quotes, and deliver our services.
Consent: when you agree to receive marketing or newsletters.
Legal Obligation: where processing is necessary to comply with the law.
Legitimate Interests: to improve our services, manage our business, and ensure website security.
- Sharing Your Data
We do not sell your data. We may share personal data with:
Trusted service providers (e.g., IT, hosting, email, or payment providers).
Professional advisers (e.g., accountants, insurers).
Public authorities, if legally required.
All third parties are required to respect the security of your data and act in accordance with data protection law.
- Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting, or reporting requirements.
Customer and project information: kept for up to 7 years to comply with tax and legal obligations.
Enquiries: deleted after 12 months if no service is provided.
Marketing data: retained until you withdraw consent.
- Data Security
We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
- Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request erasure of your data, where applicable.
Object to or restrict processing.
Withdraw consent (where consent is the basis for processing).
Data portability – request a copy of your data in a structured format.
To exercise any of these rights, please contact us using the details below.
- Cookies
Our website uses cookies to track performance and improve functionality. You can control or disable cookies through your browser settings. Please see our Cookie Policy for more details.
- Contact Us
If you have any questions about this privacy policy or how your data is handled, please contact us:
Taurus Building & Joinery
Taurus Building & Joinery, 10 Alma Gardens, Ripon, North Yorkshire HG4 1NH
Email: info@taurusbuildingjoinery.co.uk
Phone: +44(0) 7590 395263
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
- Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “last updated” date.